Cancellation conditions COVID 19 - Our commitments for stays in total senerity >

Cancellation insurance

Snow garantee

  • The event of a lack or excess of snow according to the following clauses :
  • In a ski resort in which the top of the ski slopes are located at an altitude above 1600 meters.
  • For any departures included between the first week of Christmas and the 15th of April, during the ski lift opening of the ski resort where the insured party stays.
  • When it leads to 2/3 ski slopes closure of the ski area where the residence is located and where the insured party stays, for at least 2 days in a row, in the 2 days previous the insured party departure OR in the case of a ski lift stop or a total closure of ski area links for at least 2 days in a row, in the 2 days previous the insured party departure.

We mean by Ski Area the area of the ski resort in which the insured party spend his holidays.



  • Consequence of death, serious disease, accident, including after-effect aggravation of an accident or an existing disease.
  • CANCELLATION of all proved reasons
  • Are excluded of the guarantees, damages that come directly or indirectly from an epidemic or a pandemic declared and qualified such as by the WHO and/or that required quarantine measures and/or lockout required by the government.

Interruption of stay / Late arrival

Public liability insurance of the occupant tenant

  • Rental Liability
  • Neighbors and third party resort
  • Theft, burglary or vandalism
  • Various degradations diverse after running out of your deposit
  • (Excess of €50 per damage)

Assistance, information and help for traveling

  • Information services about visas
  • Information services about vaccination
  • Medical advice
  • Messages transmission
  • Passeport assistance, ID

People assistance

  • Emergency medical transportation
  • Sending a doctor on site
  • Repatriation at home
  • Repatriation of the body in case of death
  • Coffin charges
  • Deceased support
  • Anticipated return trip in case of death or a parent hospitalization
  • Anticipated return trip in case of serious damage at home
  • Presence of a family member with the hospitalized insured party
  • Sending of vital medicine
  • Care of extra time charges

Medical charges outside insured party home country

  • Repayment of actual charges without excess
  • Care in case of hospitalization

Legal assistance (payment of fee)

Charges of missing person and rescue services

about cancellation insurance

Why choose MGM

We wanted our apartment complexes, chalets and hotels to be just what you wanted. From an exceptional setting, we have drawn inspiration and a taste of perfection. From a mountain with a thousand facets, we have extracted the singularity of the decor and the generosity of the materials. Out of a preserved tradition, we have reproduced the art of living and hospitality.
That is how MGM Hôtels et Résidences came into being, from places stamped with authenticity, where every dream of greatness and desire to be better has its place.